Just a few random thoughts from the day:
Looking forward to hearing more about the Apple Tablet (iSlate is the rumored name). As the story goes, this will be a tablet computer that runs on a similar OS as the iPhone. Anywhere from a 7″ to 10″ display. This will be Apples answer to the Kindle and possible rival NetBooks. Price range $1000.
I have a Kindle, which I really like. An Apple version with touch screen and color display that can act like a NetBook would be sweet. $1000 price range is a little high. Can’t wait to see it!
Online Holiday Sales hit $27 Billion
ComScore reported that online holiday sales (11/1/2009 thru 12/24/2009) were up 5% to 27 billion. Tuesday, December 15 was the busiest day of the online season, with $913 million in sales. Interesting stuff, below is the sales by week YoY for the last 6 years:
In the category of “Come on now”, eMarketer today talked about how companies are worried about their brand reputation on social networking sites. I get that. Very important for companies to understand how customers are shaping their brand. Now for the part that makes me go “Come on now”:
So, 344 companies answered the questions “How does your company minimize negative comments” about their brand on social media. 47% – Directly engaged with publisher/blogger to rectify issue or address negative experience. That is GREAT!!! Listen and engage your customer.
What is the world are the 14% of the respondence thinking that tried to get the negative content removed. You have to be kidding me. Are you stupid or what. All that does is create a fire storm. Worst – 30% do nothing – that’s right nothing. Don’t you care what your customers think about your brand??
Oh my, my.